Register for reception
If you have not received a reception place after registering with the Immigration Office, you can register on a waiting list. In the meantime, you are entitled to medical care and legal aid.
Due to a lack of reception places, Fedasil may not be able to examine your request for reception until later. Children, women and vulnerable people are given priority.
Register on the waiting list
In the meantime, you can register on a waiting list for reception.
After examining your request for reception, Fedasil will contact you by e-mail when there is a reception place available for you.
Urgent medical assistance
Do you need urgent medical assistance? Go to the Refugee Medical Point next to the Immigration Office building. Doctors, nurses and psychologists on site will help you with your medical problems.
The Refugee Medical Point is open Monday to Friday, from 9.30am to 4pm.
Payment of medical costs
You are also entitled to medical assistance from a doctor.
A few days before your visit to a doctor, hospital or pharmacist, you (or the doctor) should submit a request to Fedasil using the form for medical costs.
You may seek legal aid from an organization or a lawyer. For those with limited income, assistance from a lawyer is free.
Contact a Legal Aid Office (BJB/BAJ) in your region. They will assign you a pro bono lawyer.
Emergency shelter in Brussels
Are you in urgent need of shelter while waiting for a reception place? You can go to one of the emergency shelters in Brussels.
Fedasil Info Point
At the Fedasil Info Point you can ask questions about legal matters, your asylum procedure, work, education and training, administrative procedures, return assistance, medical and psychological assistance and material support.
You cannot ask for a reception place there, for this you have to register on the waiting list for reception.
The Fedasil Info Point in Brussels Bordet is open from Monday to Friday, from 9 am to 1 pm.
T: 0800 32 746 (from 1 pm to 4 pm)